Unified Communications
Voice, video, messaging & conferencing — seamless across any device or location.
Woman-Owned · HUB Certified · Est. 2004
Callmasters Inc. empowers organizations with scalable, reliable, and secure communication systems — from unified voice and video to custom software automation and CRM integrations.
Who We Are
Callmasters Inc. is a Texas-based, woman-owned, HUB-certified technology solutions provider specializing in Unified Communications, Contact Center Solutions, and IT Network Infrastructure.
For over 20 years, we have delivered advanced telecom and IT services to businesses, government agencies, and institutions — helping them streamline communications, enhance productivity, and ensure data security.
"Empower organizations with scalable, reliable, and secure communication systems — from unified voice and video to customized software automation and CRM integrations."
Every engagement starts with your specific needs — we design around your workflows, not the other way around.
NMSDC MBE, SBA WOSB, and Texas HUB certified — a proven partner for public-sector and enterprise procurement.
Encryption, compliance, and hardened infrastructure are built into every solution we deliver.
Round-the-clock technical support and managed services keep your systems optimized and online.
Industries We Serve
From county agencies to Fortune 500 IT organizations — we understand the compliance, security, and uptime demands of regulated environments.
Secure, compliant communication systems for state and county agencies — procurement-ready through our SBA WOSB, Texas HUB, and NMSDC MBE certifications, with CAGE and UEI registration for government contracting.
Contact center portals and intelligent announcement management for hospital systems — developed, deployed, and maintained with security compliance for both internal teams and patient-facing channels.
Enterprise contact center infrastructure for national carriers — call-flow design, business-hours routing, skill group configuration, and prompt management delivered with zero-downtime implementations.
DevOps infrastructure for Fortune 500 IT organizations — CI servers, custom Python automation, and workflow optimization that measurably improve deployment speed and engineering throughput.
Communications modernization for regulatory bodies — including migrating traditional fax to secure cloud eFax with 100 DID numbers and TLS v1.2 encryption for fully compliant document transmission.
Core Capabilities
From voice infrastructure to custom software — six practice areas, one accountable partner.
Voice, video, messaging & conferencing — seamless across any device or location.
On-premise, cloud, and hybrid platforms with custom call flows, IVR, and omnichannel support.
High-performance IT & telecom networks with advanced cybersecurity, firewalls, and encryption.
Cloud migrations, hosting, and eFax solutions on AWS and Azure — scalable and cost-effective.
Custom software, CI/CD pipelines, Python automation, CRM integration, and SMS/email campaigns.
End-to-end consulting, 24/7 technical support, and managed IT to keep systems optimized.
How We Work
We audit your current systems, workflows, and pain points to define clear objectives.
Our engineers design a scalable, secure solution tailored to your environment and budget.
Zero-downtime implementation with full integration into your existing platforms and CRM.
24/7 monitoring, managed services, and continuous optimization keep you running at peak.
Solutions Catalog
Browse our productized solutions and certified hardware — each one scoped, priced, and deployed for your environment.
Intelligent virtual agents that automate routine interactions.
Targeted, high-deliverability SMS campaigns at scale.
Automated scheduling that eliminates no-shows.
Encrypted, compliance-ready cloud document transmission.
Carrier-grade cloud PBX with voice, video, chat, and fax.
Custom corporate websites — designed, built, and maintained.
Carrier-grade VoIP desk phones for executive suites, agents, and common areas.
Reliable business handsets built for high-volume contact center environments.
Noise-isolating wired and wireless headsets for agents and hybrid teams.
Complete video bars and room kits for huddle spaces through boardrooms.
Intelligent, ruggedized video surveillance for facilities and campuses.
Enterprise Wi-Fi and PoE switching engineered for dense, secure coverage.
Next-generation firewalls protecting offices, agencies, and data closets.
Session border controllers and gateways bridging legacy and cloud voice.
Hardware ships provisioned and configured — volume, education, and government pricing available. See the full store.
Proven Track Record
5-year contact center lab infrastructure — scalable, secure call flow designs to streamline agent workflows and improve customer interactions.
Contact center portals for intelligent announcement management. Developed, deployed and maintained internal and external websites with security compliance.
Contact center optimization — call flow, business hours routing, skill group configurations, and prompt management with zero-downtime implementation.
DevOps infrastructure project: CI servers on GitHub with custom Python scripts to optimize workflows and improve deployment speed.
Migrated traditional fax to secure cloud-based eFax. Deployed 100 DID numbers with TLS v1.2 encryption for compliant document transmission.
Let's discuss how we can modernize your communications infrastructure.
Start a Conversation →Technology Partners
Certifications & Compliance
Certified for federal, state, and corporate supplier-diversity programs.
Federally certified woman-owned small business through the U.S. Small Business Administration.
Historically Underutilized Business certified by the State of Texas for public procurement.
Certified by the National Minority Supplier Development Council for corporate supplier diversity.
FAQ
Don't see your question? Reach out — we respond within one business day.
Yes. We are SBA WOSB, Texas HUB, and NMSDC MBE certified (CAGE: 9MFS1, UEI: GZ3DH3JBW3N3) and have delivered projects for LA County, the Texas Commission on Environmental Quality, and other public-sector clients.
We work across Cisco, Avaya, Microsoft, Salesforce, Fortinet, Dell, and Intel-based infrastructure, with cloud deployments on AWS and Azure — on-premise, cloud, or hybrid.
Absolutely. Recent work includes migrating a state agency from traditional fax to secure cloud eFax with 100 DID numbers and TLS v1.2 encryption, with zero downtime.
Yes — 24/7 technical support and fully managed services are available, including monitoring, optimization, and ongoing configuration changes.
Contact us for a free consultation. We start with a discovery and assessment of your current environment, then provide a clear proposal with scope, timeline, and pricing.
Insights & Resources
Healthcare organizations have to be under consistent scrutiny to protect patient information, and HIPAA compliance is not a choice- it is the law. There are so…
Read more →AI is changing the way of working, and those who use it smartly stay ahead.
Read more →In an industry where every second counts and every conversation matters, staying ahead means embracing the tools that make your team faster, smarter, and more effective.…
Read more →Schedule a free consultation with our engineers — no obligation, just answers.
